Privacy Policy
Privacy Policy

1. Introduction
We (The Flint / Ringland Group) commit to protecting your personal data and handling it with transparency and respect. This notice explains how we collect, process, store, and manage your data.

2. Data Controller
The Flint Hotel, Ringland Group
Suite 107, 13 Lower Crescent, Belfast, BT 7 1NR
Data Protection Officer: Ben Ringland. ben@ringlandgroup.com

3. What data we collect & why
Purpose Data Collected Legal Basis Retention
Bookings & stays Name, contact, payment, ID (if required), special requests Contract / legal obligation (visitor register)
Retained per legal requirement or max 6 years
Marketing & newsletter Email (opt‑in) Consent Until opt‑out
Pre/Post‑stay contact Email, stay dates, feedback data Legitimate interest / consent Until stay concludes + 1 year
Website use & cookies IP, device, browsing behaviour Legitimate interest Session / 12 months
Account registration Name, email, password Contract Until account deletion

4. How we share data
Third‑party processors (payment gateway, booking engines, cleaning teams) under contracts and GDPR‑compliant Data Processing Agreements
Hotel Speak

Authorities, if required by law (e.g. visitor register)

No other third parties without consent or legal reason.

5. Your rights
You may at any time:

Access, correct, or request deletion of your data

Withdraw consent (for marketing or feedback)

Restrict processing or request portability

Object to processing based on legitimate interests
Contact us via: info@ringlandgroup.com

You also have the right to complain to the Information Commissioner’s Office (ICO) in Northern Ireland or the UK.

6. How it’s protected
Secure servers and encrypted communications (SSL/TLS)

Access limited to authorised staff

Policies and training in place for staff awareness and data‑by‑default design

7. Cookies & tracking
We use cookies to improve your online experience and analyse website use. You may adjust cookie settings or manage preferences via our cookie banner or browser controls.

8. Changes to this policy
We will update this policy as needed. Changes will be reflected by a new “effective date” and where significant, will be highlighted when you next visit our site.

9. Lawful framework
This policy is based on UK GDPR and the Data Protection Act 2018. We comply with core principles: lawfulness, transparency, purpose limitation, data minimisation, accuracy, retention limitation, integrity and confidentiality.
Cookie Policy
Cookie Policy

1. Overview
This policy explains how The Flint (Ringland Group) uses cookies and similar tracking technologies when you visit our website, and what control you have over them.

2. What are cookies?
Cookies are small files stored on your device when you access a website. Some are essential for site function; others collect analytical, functional, or marketing data.

3. Legal Basis & Consent
Under UK GDPR and PECR, consent is required for non‑strictly‑necessary cookies. Consent must be freely given, specific, informed, and as easily withdrawn as given.

4. Categories of Cookies We Use
Type Purpose Example
Strictly necessary Enable core site functionality (login, booking baskets) Session IDs
Functional Remember your choices (language, preferences) Preferences
Analytics / Performance Understand how visitors use the site (via Google Analytics) Visitor stats
Targeting / Advertising Deliver personalised content across websites Third-party ads

5. Third-Party Cookies
We use third-party services (e.g. Google Analytics) which may set cookies. These providers have their own privacy policies, but we only share aggregated, pseudonymised data. All third parties comply with GDPR requirements.

6. Managing Your Preferences
You can manage or withdraw consent at any time through the cookie banner or your browser settings. You can reject non-essential cookies without affecting browsing of the site.

7. What Happens if You Reject Cookies?
Declining optional cookies may reduce functionality. For example, analytics and targeting features will not operate.

8. Changes to this Policy
We may update this policy. Changes will be published here with a new effective date. Continued use of the site after any update constitutes acceptance of the changes.

9. Contact
If you have questions about this policy, contact:
The Flint Hotel (Ringland Group)
Suite 107, 13 Lower Crescent, Belfast, BT7 1NR
Email: info@ringlandgroup.com